Hubble and 1-800 Contacts are also quite different. The first is a single contact company, that offers an easy to use online ordering approach for selling daily disposable lenses. The latter, 1-800 Contacts, is a large online retailer (think Amazon) that sells all varieties of contacts.
This guide offers a side-by-side comparison and in-depth review of these two leading brands.
For as many eyes as there are in the world, there are nearly the same number of contact preferences. Hard vs. soft lenses and daily vs. multiuse are just the tip of the iceberg when it comes to available optical options. For many, this plethora of choices is overwhelming, which is why a new set of retailers focus on providing a small number of high-quality contact options. With this in mind, let’s explore the options for Hubble contacts and 1-800 Contacts.
Hubble offers just one contact lens option and stands behind it. To develop this state of the art design, they worked with St. Shine, one of the oldest and most lauded contact designers in the world. Their sleek, comfortable, FDA-approved design is cultivated to fit each contact wearer’s unique shape and preference while providing exceptional vision.
Hubble contacts are high-quality daily disposables. People who use Hubble (which you can try in a 7-day free trial) receive a pack of 30 contacts, plus two spares, at the start of every month.
1-800 Contacts is a third-party online contact lens seller. Buying from 1-800 Contacts, users can select from any number of traditional contact lens brands, which they likely are already using or are being referred to by their optometrist. These brands include:
• Air Optix
• Extreme H2O
In addition, each of these brands offers a myriad of contact lens options under their brand name, from contacts built specifically for presbyopia to colored contact lenses.
In summary, 1-800 Contacts is a large online seller, where you can order online just about any of the contact lens brands you might otherwise pick up at your local pharmacy.
Companies can provide potential customers with all the data they want, but ultimately, hearing what the end user has to say is what matters. In this section, we’ve collected reviews from several online sources to give you an overview of what people like and don’t like about Hubble and 1-800 Contacts.
Pros: Hubble Contacts receives rave reviews from the customers who use their service. The company is hailed for having exceptional quality while maintaining affordability that is almost half that of most other online contact lens retailers.
Additionally, their customer service and the speed of receiving the product are also well-regarded, citing that it is much faster than receiving contacts in the traditional manner. Plus, the option of auto-renewal and delivery right to the wearer’s door makes maintaining eye care easy and convenient with Hubble.
Cons: Hubble as a company is still in its infancy. Only being started in 2016, awareness about this company and its product is slim. While this is only an issue by default, it still doesn’t work in the company’s favor. People tend to stick to companies that they know, and (despite Hubble’s innovation) trust must be garnered over years of impeccable service.
Pros: 1-800 Contacts is probably the best known online retailer of contacts, with over 60 different brands of contact lenses to choose from and a range of options available for each brand. 1-800 Contacts has a receptive customer service, with many customers sharing that they go above and beyond to help rectify an issue.
Customers also like the unique feature belonging to 1-800 Contacts of both an iOS and Android app that tracks orders, helps the user reorder contacts, and even reminds the user when it is time to change their contacts.
Additionally, the process for returns and exchanges is well-documented throughout their website, which allows customers to easily access this information and get the right contacts quickly.
Cons: While their service is generally praised, there seems to be many issues with the online eye exam available through 1-800 Contacts. With this system, customers are led to believe this website integrates telemedicine and online retail in a quick and efficient manner. However, there are issues with the speed of receiving the prescription, as well as the perceived legitimacy of the company’s exams.
While everyone wants to get the best contacts, most people have a budget that they need to stick to, which can make the vast variety of price points in the contacts industry difficult to work with.
Hubble contacts are extremely affordable and easy to order, with one option of receiving 60 contact lenses (a thirty-day supply) for $33, plus shipping. Customers find this not only convenient, but quick, easy, straightforward, and well within their budgets.
Additionally, users can try Hubble contacts for free, only paying $3 for shipping costs.
Considering the amount of contacts companies 1-800 Contacts offers, a range of prices is expected. While the average price is $94 for 90 contact lenses (45 days of lenses), their lowest price guarantee gives this company an edge.
The guarantee states that they will lower their price to 2% below the competition, but it is presumed that means the exact same contact lenses (so you couldn’t, for example, buy Hubble lenses on 1-800 Contacts, as they are not offered). Plus, if the price is not competitive, to receive this discount the customer must contact the company.
For many people, the type of contact lenses they can buy is heavily dependent on the type of insurance coverage they have access to. Fortunately, for people who need to rely on vision insurance, both companies offer options that might help alleviate some of the expense, depending on the coverage that each customer has available.
Hubble contacts do not work directly with any insurance company, but if the customer has contacts coverage, the wearer is able to send the receipt to the insurance company for reimbursement. The availability of this option varies depending on the specific coverage a customer has, but there is an opportunity to receive either partial or full reimbursement.
In addition, if a Flexible Spending Account (FSA) or Health Savings Account (HSA) is attached to a major credit card, Hubble will be able to honor the program at the time of purchase.
There are many in-network options that accept 1-800 Contacts, some of which include Cole Managed Vision, Davis Vision, EyeMed, Spectera, and VSP. These can be handled as a traditional insurance claim. Yet, even if the customer doesn’t have an insurance provider that accepts 1-800 Contacts as an in-network vision care option, customers can still send in their receipts for reimbursement. This would be handled as an out of network claim and is completely dependent on coverage, but this avenue is beneficial for many people.
Additionally, 1-800 Contacts allows customers to use FSA cards, either directly (if they have a card handy) or as a reimbursable invoice, much like the out of network insurance claim.
This is a classic case of selection vs. ease of use. If you want an excellent daily contact lens, you don’t have an astigmatism, and Hubble’s contact lens fits your eye, then go with Hubble. Their design, online order process, customer support, and (above all) price is all second to none.
If on the other hand you want greater selection, then you can pick from one of many options on 1-800 Contacts’ online store. Their price guarantee and long standing in the industry means you can buy a traditional contact brand without much worry.
Hopefully, this list was helpful in deciphering which company is right for your vision needs. For deeper insight on how Hubble contacts compare to specific brands, check out the Hubble vs. Acuvue Review!
by Insider Envy Staff